A+
CompTIA Certification


  • Duration: 5 days
  • Price: $2,000.00
  • Certifications: CompTIA A+
  • Exams: 220-901, 220-902

Save time and money by bundling: This course is part of the CompTIA Bundle.

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Course Overviewremove_circle_outline

If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

The CompTIA A+ Certification course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations (exam numbers 220-901, 220-902), in order to become a CompTIA A+ Certified Professional.

Target Studentadd_circle_outline

This course is intended for anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A+ Certification.

Course Outlineadd_circle_outline

Lesson 1: Hardware Fundamentals

  • Personal Computer Components
  • Storage Devices
  • Mobile Digital Devices
  • Connection Interfaces

Lesson 2: Operating System Fundamentals

  • PC and Mobile Operating Systems
  • PC Operating System Tools and Utilities

Lesson 3: Networking and Security Fundamentals

  • Network Types
  • Network Components
  • Common Network Services
  • Cloud Concepts
  • Security Fundamentals

Lesson 4: Safety and Operational Procedures

  • Basic Maintenance Tools and Techniques
  • Personal and Electrical Safety
  • Environmental Safety and Materials Handling
  • Professionalism and Communication
  • Organizational Policies and Procedures
  • Troubleshooting Theory

Lesson 5: Supporting Display Devices

  • Install Display Devices
  • Configure Display Devices
  • Troubleshoot Video and Display Devices

Lesson 6: Installing and Configuring Peripheral Components

  • Install and Configure Input Devices
  • Install and Configure Output Devices
  • Install and Configure Input/Output Devices
  • Install and Configure Expansion Cards

Lesson 7: Managing System Components

  • Motherboard Components and Features
  • Install and Configure CPUs and Cooling Systems
  • Install Power Supplies
  • Troubleshoot System Components

Lesson 8: Managing Data Storage

  • RAM Types and Features
  • Troubleshoot RAM Issues
  • Install and Configure Storage Devices
  • Configure the System Firmware
  • Troubleshoot Hard Drivers and RAID Arrays

Lesson 9: Installing and Configuring Microsoft Windows

  • Implement Client-Side Virtualization
  • Install Microsoft Windows
  • Use Microsoft Windows
  • Configure Microsoft Windows
  • Upgrade Microsoft Windows

Lesson 10: Optimizing and Maintaining Microsoft Windows

  • Optimize Microsoft Windows
  • Back-up and Restore System Data
  • Perform Disk Maintenance
  • Update Software

Lesson 11: Working with other Operating Systems

  • The OS X Operating System
  • The Linux Operating System

Lesson 12: Customized Client Environments

  • Types of Common Business Clients
  • Custom Client Environments

Lesson 13: Networking Technologies

  • TCP/IP Properties and Characteristics
  • TCP/IP
  • Internet Connections
  • Ports and Protocols
  • Networking Tools

Lesson 14: Installing and Configuring Networking Capabilities

  • Configure Basic Windows Networking
  • Configure Network Perimeters
  • Using Windows Networking Features
  • Install and Configure SOHO Networks

Lesson 15: Supporting Mobile Digital Devices

  • Install and Configure External Laptop Components
  • Install and Configure Internal Laptop Components
  • Other Mobile Devices
  • Mobile Device Accessories and Ports
  • Mobile Device Connectivity
  • Mobile Device Synchronization
  • Troubleshoot Mobile Device Hardware

Lesson 16: Supporting Printers and Multifunction Devices

  • Printer and Multifunction Technologies
  • Install and Configure Printers
  • Maintain Printers
  • Troubleshoot Printers

Lesson 17: Security Threats, Vulnerabilities, and Controls

  • Common Security Threats and Vulbnerabilities
  • General Security Controls
  • Mobile Security Controls
  • Data Destruction and Disposal Methods

Lesson 18: Implementing Security Controls

  • Secure Operating Systems
  • Secure Workstations
  • Secure SOHO Networks
  • Secure Mobile Devices

Lesson 19: Troubleshooting System-Wide Issues

  • Troubleshoot PC Operating Systems
  • Troubleshoot Mobile Device Operating Systems and Applications
  • Troubleshoot Wired and Wireless Networks
  • Troubleshoot Common Security Issues

Appendix A: Mapping Course Content to CompTIA A+ Certification Exam 220-901

Appendix B: Mapping Course Content to CompTIA A+ Certification Exam 220-902

Appendix C: A+ Command Reference

Appendix D: A Brief History of Personal Computers

Prerequisitesadd_circle_outline

Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

An introductory course in a Windows operating system, or equivalent skills and knowledge, is required.

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