Office personnel do many jobs that are basic to office work. They make up payrolls and bills. They enter data on a computer,
scan documents, sort mail, answer e-mail, and file papers and reports. Office skills are used in government offices, insurance
companies, hospitals, department stores, manufacturing facilities, and other businesses. In small offices general office personnel
perform a variety of tasks according to a schedule. For instance, they might prepare payroll checks every Thursday and stock the
supply closet every Friday. Some employees move from job to job as the need arises. For instance, they might enter invoices into a
database one day and help secretaries type letters the next day.
Office personnel are often supervised by secretaries or office managers. Many operate office machines such as fax machines,
photocopiers, and computers. Some organizations have specialized clerical jobs that are not found elsewhere. For instance,
hospitals employ clerks to enter information into a computer as patients are admitted to the hospital.