Course Description
Cisco 360 CCIE® Voice Advanced Workshop 2 (CIEV-2 v1.0) teaches you how to use an expert-level problem-solving process, including options analysis, to support complex Cisco Unified Communications technologies and topologies. The course also allows you to refine your end-to-end test-taking strategies and methods by applying these strategies and methods to five labs on five consecutive days. This approach helps to refine both time- and stress-management techniques. CIEV-2 includes four 8-hour Performance Assessment Labs. Hands-on lab exercises comprise about 80 percent of the course, and instructor-led lectures comprise about 20 percent.
Course time begins at 8:30 a.m. (0830) daily and continues into the late afternoon or evening. Course time that extends late into the day is primarily dedicated to hands-on lab assignments. You may have the option to perform these assignments inside or outside of the classroom. On the last day of class, the course ends between 4:30 and 5:00 p.m. (1630 and 1700).
Who should Attend
Technical professionals who are in the final stage of preparing for the Cisco CCIE Voice lab
Upon Course Completion
Upon completing the CIEV-2 course, you will be able to:
- Have end-to-end expert-level strategies developed for the CCIE Voice Lab Exam
- Perform expert-level task analysis and configuration for the full range of Cisco Unified Communications topics that might be encountered in an actual production network
Course Outline
Detailed Course Outline
- Course Introduction
- CIEV-2 Performance Assessment Lab 1
- CIEV-2 Performance Assessment Lab 1 Review
- CIEV-2 Performance Assessment Lab 2
- CIEV-2 Performance Assessment Lab 2 Review
- CIEV-2 Performance Assessment Lab 3
- CIEV-2 Performance Assessment Lab 3 Review
- CIEV-2 Performance Assessment Lab 4
- CIEV-2 Performance Assessment Lab 4 Review
- Wrap-Up
Lab Outline
Central to CIEV-2 are these four hands-on, technology-focused labs:
Performance Assessment Lab 1
This hands-on lab challenges your issue-spotting and troubleshooting skills by using the
following core technologies:
- Campus infrastructure and services
- Cisco Unified Communications Manager and Cisco Unified Communications Manager Express endpoints
- Voice gateways
- Call-routing policies
- High-availability features
- Media resources
- Supplementary services
- Voice applications
- QoS and Call Admission Control (CAC)
- Messaging
- Cisco Unified Presence
Performance Assessment Labs 2, 3, and 4
Each of these hands-on labs challenges your issue-spotting and troubleshooting skills by using the following core technologies:
- Campus infrastructure and services
- Cisco Unified Communications Manager and Cisco Unified Communications Manager Express endpoints
- Voice gateways
- Call-routing policies
- High-availability features
- Media resources
- Voice applications
- QoS and CAC
- Messaging
- Cisco Unified Contact Center Express
- Cisco Unified Presence
Prerequisites
- You must have completed Cisco CCIE Voice Advanced Workshop 1 (CIEV-1) or its equivalent, or have a recorded strong attempt at the actual Cisco CCIE Voice lab
- You must also possess a solid understanding of the core technologies that are encountered in the Cisco CCIE Voice Lab Exam. These technologies include:
- Telephony and dial plan design skills
- Cisco Unified Communications Manager and Cisco Unified Communications Manager Express configuration and troubleshooting skills
- Cisco gateway and gatekeeper configuration and troubleshooting skills
- QoS configuration and troubleshooting skills
- Cisco Unified Contact Center Express, Cisco Unified Presence, and Cisco Unity Connection configuration and troubleshooting skills