Development
Purpose
Training content forms the foundation for the students’ learning experience and success in using any product or technology. A training program is of strategic importance since successful customers evangelize the product better than a sales team can. The goal of a training program is to offer this knowledge and success to customers, technical support personnel, Resellers, and Sales Engineers with depth and clarity.
At DWWTC, we recognize the value and importance of training that meets the identified needs of your organization. Our goal is to design training programs that ensure students can transfer that knowledge on their jobs, thus allowing you to increase the return on investment of your training dollars while your team gains the power that comes with knowledge to succeed and helps you grow your business.
While most training program address technical training directly, it is also necessary to consider the pre-sales and post-sales skills and knowledge as part of a training curriculum. DWWTC will develop material that helps delineate your product from the rest of the market, illustrates the strengths and supports the corporate goal.
Training Development
DWWTC technical writers have an average of 15 years experience in course development and technical documentation. They are comfortable writing to a client's standards for creating course content, including form, format and flow. Our staff have proven their experience many times by being able to rapidly develop highly usable and accessible training resources in various technologies at varying skill levels.
We're dedicated to meeting our clients where they need us whether you need to completely outsource a training project, or you need short-term staff augmentation, we can help.
Our proven expertise includes:
- Policy and procedure manuals
- Software documentation
- User guides
- Online documentation
- Online help
- Business documents
- Writing evaluation
DWWTC will perform needs analysis, instructional design, curriculum production, and technical writing as requested. Our service encompasses a design approach that conforms to the principles of competency-based training and mastery-learning similar to the model defined below:
Determine Entry Behaviors of Participants: Our Instructional Designers identify the skills, knowledge, and attitudes an average participant that can be expected to possess at the start of the course.
- Set Learning Objectives: In a combined effort, DWWTC will determine what participants must be able to accomplish at the conclusion of training, defining objectives that provide concrete tasks and a measure of success.
- Create Performance Assessments: Course design requires that the participant has met the learning objective. A learner may be asked to demonstrate a skill, identify the correct action, or apply the knowledge.
- Select Program Format: Our instructional designers will help determine whether instructor-led, e-learning, manuals or a blended learning solution will meet your project needs best.
- Review the Instructional Design: DWWTC offers evaluation measurement and evaluations to ensure that the training material meets your needs.
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